Healthcare

HIPAA-Compliant Reception Services

Patient-focused call handling for medical practices, dental offices, and healthcare providers. Secure, compassionate, professional.

HIPAA
Compliant
50%
Less No-Shows
24/7
Patient Access
100%
HIPAA Compliant

Built for Healthcare

Compassionate care starts with the first phone call

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HIPAA Compliant

Full HIPAA compliance with signed BAAs. Protected health information handled with the utmost security.

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Appointment Scheduling

Book, reschedule, and cancel appointments. Integration with major EHR and practice management systems.

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Appointment Reminders

Reduce no-shows with automated reminder calls and texts. Confirm or reschedule with one touch.

After-Hours Triage

Compassionate after-hours support. Route urgent calls to on-call providers, take messages for non-urgent.

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Prescription Refills

Collect refill requests with medication name, pharmacy, and patient details for efficient processing.

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Billing Inquiries

Handle patient billing questions, process payments, and set up payment plans securely.

"Our no-show rate dropped 50% after implementing the reminder call service. Patients appreciate being able to reach someone 24/7, and our staff can focus on in-office care."

LP
Dr. Lisa Park Family Medicine Practice

Ready to Improve Patient Experience?

HIPAA-compliant reception for your practice